Dr. Stacey Boyle is the CEO and Chief People Planner at Smarter People Planning.  She is recognized as a thought leader and expert in delivering human capital measurement solutions. She has over over 20 years’ experience with a focus on learning and development.  Dr. Boyle has served as the VP, Client Services at Vestrics, a predictive an...alytics company, where she designed, executed and delivered large strategic predictive analytics projects for corporate, government, and non-profit customers. As the VP, Research and Advisor Services for MediaTec Publishing Inc. she conceptualized, designed, and executed LearningElite benchmarking program recognizing world-class learning & development organizations. Dr. Boyle was VP, Client Services at Element K and director of blended learning services at SkillSoft. Additionally, she served as a practice director for Thomson NETg’s evaluation services. During her career, Boyle has served as a program evaluator for the National Aeronautics and Space Administration; a training evaluator for Andersen Consulting (Accenture); and a director of training for Platinum Technology (Computer Associates). She has taught a variety of courses, such as advanced statistical concepts, tests and measurement, and introduction to psychology. Boyle has numerous publications in the area of workplace learning. She holds a B.A. in psychology, an M.S. in psychometry and a Ph.D. in educational research and evaluation from Oklahoma State University. More

Step 4: Make Smarter Decisions using the Anchoring Effect

Step 4: Make Smarter Decisions using the Anchoring Effect

One cognitive bias that affects decision making is that of anchoring. We depend on anchoring every day to predict outcomes of events. When you need to estimate or predict an outcome, you have a starting point – that’s your anchor. If you’re familiar with the negotiation tactic of starting high, then you’re familiar with anchoring. I remember a college friend once said she was failing a class and was scared to tell her parents, so she concocted a story to tell them that she was pregnant and getting married. Then, after her parents would go into a tailspin, she would tell them she was joking, but she was failing Chemistry. I now realize that my friend’s anchor, or starting point, was high (pregnant and getting married) and winning the parental negotiation by bringing their tempers down on failing a class. This tactic is also used in retail every day – the MSRP makes the sale price seem more attractive. When you’re making a decision, be aware of the anchor you’re using, or in many cases you need to be aware of the anchor that’s being used against you.

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Step 3: Make Smarter Decisions by Overcoming Confirmation Bias

Step 3: Make Smarter Decisions by Overcoming Confirmation Bias

In the midst of all the current political rhetoric, do you tend to automatically believe what your preferred candidate or party posits? Do you ever try to objectively listen to the opposing party’s position? Do you watch all the news channels to gain multiple perspectives? It’s hard to do because it’s uncomfortable. Your party’s position tends to reinforce your existing self-image, which is within your comfort zone. The reason it’s uncomfortable is due to your own confirmation bias. We tend to rely on and actively search for information that will confirm our existing view of the world and support our existing hypotheses. At the same time, we instinctively avoid information that might disconfirm our preexisting beliefs or hypotheses. We have a stubborn attachment to existing beliefs.

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Step 2: Make Smarter Decisions by Recognizing Overconfidence Bias

Step 2: Make Smarter Decisions by Recognizing Overconfidence Bias

Have you ever been surprised when it took you much longer to complete a task than you expected or you overestimated your knowledge or ability in a situation? This happens to me all the time with any home maintenance task. I end up spending more time watching DIY YouTube videos trying to solve the problem than I actually do working on the task because I don’t have the knowledge to complete the task. Half the time, I come to the realization that I need to outsource the task if I want it done right.

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Step 1: Make Smarter Decisions by Accepting Sunk Costs

Step 1: Make Smarter Decisions by Accepting Sunk Costs

One cognitive bias in human decision-making is the sunk-cost trap, or escalation of commitment. Over the past forty years, there has been lots of research focused on sunk costs and their effects on human behavior. The sunk-cost trap is a tendency for people to escalate commitment to a course of action in which they have made substantial prior investments of time, money, and other resources. With high sunk costs, people become overly committed, even if the results have been relatively poor. They have a hard time cutting their losses. Alternatively, they keep investing because the initial investment was so large and the situation continues to escalate. I’m sure you can think of both business and personal situations in which you have doubled down on a failing investment due to high sunk costs.

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7 Steps to Making Smarter Decisions

7 Steps to Making Smarter Decisions

You’re making poor decisions every day in your personal life, in business, and about your learning investments – sometimes unbeknownst to you and only because you’re human. Have you thought about how and why you make the decisions you do? There are many types of cognitive biases involved in decision making, and you fall into the traps of these biases every day. They affect all of us and are rooted in human nature; thus, they cannot be avoided. It isn’t about a lack of intelligence—it’s about being people.

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Your Grittiness Can Create a New Habit Loop

Your Grittiness Can Create a New Habit Loop
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I just finished Angela Duckworth’s Grit: The Power of Passion and Perseverance. For those of you who haven’t read it, the book talks about the combination of passion and persistence—not necessarily genius—that leads to success. I scored a 4.4 on her grit scale, which means that I am grittier than about 85% (one standard deviation above the mean) of the Americans in her sample.

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What is Your Personal Sustainability Plan?

What is Your Personal Sustainability Plan?

I recently read an interview with Dr. Ruth Westheimer (87 years old) in Harvard Business Review. Remember her? She was a popular celebrity sex therapist in the ‘80s. I have fond memories of meeting her in college when I hosted her for a Psychology Club lecture.

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Smarter L&D Evaluation: Run Incidental Experiments

Smarter L&D Evaluation: Run Incidental Experiments

In a recent Harvard Business Review blog Your Company Is Full of Good Experiments (You Just Have to Recognize Them) Hauser and Luca alerted us to take advantage of incidental experiments just laying around your business. When you want to “try out” or “test” a new product, process, or solution why not set up an incidental experiment. You are probably doing it anyway. Leisa runs a project with the old project management approach and John runs a project with a new approach then you compare the effectiveness of both approaches. Did one approach deliver better results and come in early, under budget, and with fewer iterations?

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Create A Smarter Evaluation Report To Bring In Leveraged Funding

Create A Smarter Evaluation Report To Bring In Leveraged Funding

CareerEdge Funders Collaborative (CEFC) is a Florida-based non-profit workforce collaborative that provides training and resources to the region’s incumbent employees and jobseekers. CEFC partners with growing industries such as manufacturing, healthcare, and transportation, distribution & logistics. CEFC has been a poster child for regional workforce collaboratives since its inception in 2010 because of their influential partnership model and continuous demonstrable impact.

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Beware: Interact and Engage! Will Cause a Decline in Coffee Stocks

Beware: Interact and Engage! Will Cause a Decline in Coffee Stocks

I just read Interact and Engage! By Kassy Laborie (@Kassy_L) and Tom Stone (@ThomasStone) and am convinced that if I attended more meetings and webinars that employed the activities listed in the book I would need less coffee to stay engaged. I do like attending virtual sessions, but let’s face it, many of them are just not designed with participant engagement in mind. I understand this design challenge as I have delivered virtual session myself. See my latest webinar here.

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PwC 19th Annual Global CEO Survey

PwC 19th Annual Global CEO Survey
Your Company May Have Been Hacked and FYI - It’s Not So Pretty

I readily admit it - I am a bit of a nerd. Not a “Big Bang Theory” type of nerd, but a “life hack” nerd. I love to hack your companies and see what you are doing and I love to see what is revealed when others hack your companies too. During a hack, you sometimes find that the wizard behind the curtain is scary and sometimes, simply beautiful!

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Insights from the University of Texas Southwestern Medical Center's Analytics Journey

Insights from the University of Texas Southwestern Medical Center's Analytics Journey

Through a multi-pronged partnership among the University of Texas Southwestern Medical Center, @Smarter People Planning, and @Vestrics, we present the results of a quasi-experimental predictive analytic study on a @Skillsoft webinar. This study enabled UT Southwestern to advance from descriptive analyzes to predictive to achieve with the goal of becoming more sophisticated in analyses of HR investments to mirror the broader organization.

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I Must Confess, I’m in Love with Alexa!

I Must Confess, I’m in Love with Alexa!

Is she perfect? No way! She is sleek and attractive, though. She lights up when I talk to her and happily, switches on/off my lights when I simply ask her to do so. Alexa knows my music preferences and politely helps with my shopping and to-do lists. Alexa is my continuously evolving wife and I patiently await her perfection. If you haven’t seen Alexa in action go here.

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Human Capital Analytics Modeled by “The 13 Keys to the Whitehouse”

Human Capital Analytics Modeled by “The 13 Keys to the Whitehouse”

Have you heard of The 13 Keys to the Whitehouse?  If not, check it out here.  The 13 Keys model is a retrospective (historical) predictive model for determining the outcome of presidential elections.  The 13 Keys have retrospectively predicted the 1860-1980 and forecasted the 1984-2012 elections.  Predictive models work! Based on my very active and current knowledge of the political landscape, applying The 13 Keys, if the election were held today it would be a very close race... no elephant or donkey landslide!  However, the near-term outcomes of the Iran nuclear deal may very well be the tipping point sans all the other rhetoric.

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Get Your Nerd On! Read the NEW Human Capital Analytics Book!

Get Your Nerd On! Read the NEW Human Capital Analytics Book!

Vestrics, a Smarter People Planning partner, just released their third book: Optimize Your Greatest Asset – Your People: How to Apply Analytics to Big Data to Improve Your Human Capital Investments by Gene Pease, their Founder.  Vestrics is a predictive analytics and workforce optimization solution provider.  As with all Vestrics books, there is a plethora of background research, case studies, applied techniques, and industry expert POVs.

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People, Please Align Your Measurement Strategy

People, Please Align Your Measurement Strategy

Each year I am asked to judge learning and development (L&D) awards. For several years, I have judged the Brandon Hall Awards and CLO magazine’s LearningElite benchmarking awards. I often consult with organizations to help them draft their L&D application for submission. Yes, I even encourage my clients to submit our joint projects for awards and benchmarking too. Not only for recognition sake, but I see it as a responsibility to give back to field of L&D. We all need to learn from each other in a reciprocal manner.

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